Gainsight CE FAQ Series - How do I use Milestones in CE?

  • 17 January 2024
  • 0 replies
  • 77 views

Userlevel 5
Badge +3

Add a Milestone

 

 

Milestones are a helpful way to ensure your learners are engaging with content in the way you need them to.

 

👀(More FAQs listed at bottom of page on Milestones!)

 

What is a Milestone?

Think of milestones as specific metric learners must meet in order to proceed within the course. You can choose to leverage milestones to encourage users to voluntarily engage with the content in a specified manner, or to require users to complete the criteria before they can move forward in a course.

 

Why would I want to use Milestones?

Many Gainsight CE (FKA Northpass) clients create milestones that require users to complete a quiz with a particular score, for example, 70%. The users will not be able to view content or complete the course until they successfully receive 70% or greater on the quiz and successfully meet the milestone. This ensures your learners are absorbing material presented and that you're able to measure success.

 

 

How do I set up Milestones?

 

Step 1

Start in the Content tab of the navigation bar and select Courses. Now select the particular course you'd like to add a milestone into.

rFCnAnJjlgbvLH-88Sh-ZnjrTIP1U9Bt5JsQWkZVy55TFoXGooQA2TCzZfEny1pyPVohtztT96ULXZ6uLeO2EDGVstIQRzyFYsTj4dOBtjq64ecu8RAgyXNtyBJWxXfmtgsDT5l2pkUZMpv-NwTGD8E

 

📣IMPORTANT:  in order to add a Milestone. For video activities, the video must be uploaded to Northpass (not embedded).📣


 

Step 2

Click Add Activity and add a name. Next, select Milestone as the activity type.

5BIkIvnxa9sziaSnjlSrndwC3eW0gtGx6onePymB_xxs4dovbZixKa5B1veyrwyopzskuohVdm9HiPHRfGG6LBzh4Q8a3RohlmmrUyDgrXVAmRLnbG3ZU-kLDZctGjSu0bEdWWDrPPK23sXOTR-ysK4



 

Step 3

Click on the dropdown menu next to Add a requirement, select a requirement, and add the criteria.

9eZtk1_quzRaEQt6ZDREjnLJ4PkrGOh0Zd2fzXTSFIrXtRNV4ijsYdEEiADcMEv705x5lOlnQSql3ZX3lJLDOM6GXF2L_PjJ1CvS6d82AhN5zkhIGEfUmHg-1ugWUbLfiudwwyU-gHn8W0E_UE3AQ4E

 

XCvpzYxdgSe9iX9VA40eyVWtNHh0mw0m-Jszt_22sPqSZUMLlXZcVXuWoxFtazziksLpXqnYxKCxIM_ZzOomAdS9KT9q1SLW4xq52m4L9rvX6N1uxxbu3YSrFj3g8yAt-f6-u72EVl1nqXTywo9kr4k

 

 

Other FAQs around Milestones:

 

  1. Q: Can I prevent someone from fast forwarding a video? 
    1. A: CE can’t stop someone from fast forwarding, but it won’t let them pass the milestone.
  2. Q: Can I prevent someone from moving forward on a course without passing a quiz?
    1. ​​​​​​​A: Yes, this is what a quiz milestone does! It’s best to have the course set as linear progression so they can’t skip around the course and go to the next activity too.

 

 


0 replies

Be the first to reply!

Reply