We know that Gainsight CE is used by admins across a variety of roles to educate, engage, and train end users. We previously spoke about how marketing goals can be reached via online education. Today, as part of our Use Cases Uncovered series, we’re exploring how Gainsight CE supports Onboarding.
Gainsight CE customers focused on onboarding often measure success with KPIs like… 📊
- Shortening Time to Onboard: By digitizing training content effectively, customers often see onboarding timelines shrink.
- Reducing Live Training Requirements: A robust digital resource allows customers to rely less on live 1:1 or 1:many training, freeing up internal teams to scale their efforts.
- Scaling Onboarding Efforts: With more efficient processes, companies can take on more customers without compromising quality.
- Driving Product Adoption: Digital onboarding provides ongoing, self-paced resources that users can revisit anytime.
Is this working for you? 💬
- How has Gainsight CE helped your onboarding program? Have you noticed improvements in efficiency in yours or customers’ overall success?
- What challenges have you faced in building an impactful onboarding academy, and how can we support you?