Hi,

Using the Rules Engine you can set a Due date to something like: Run Date + 3 Days (Skip all weekends)

In my org, this is resulting in CTA’s triggered on March 7th being due March 10th, 00:00:00

To a CSM this will show in their cockpit having a due date of March 10th, but because the due time is 00:00:00 the CTA is showing as being closed overdue when they action it.

Am I missing something? Surely there should be a way to set the due time to 23:59:59 or equivalent as default?

Many thanks,

Duncan