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sai_ram
Expert ⭐️⭐️
October 28, 2019
Question

Ability to see which tasks in SFDC were created from the Gainsight sync.

  • October 28, 2019
  • 1 reply
  • 43 views

I heard this question from a customer, ability to see which tasks in SFDC were created from the Gainsight sync. Anyone have a solution for how to make this more apparent when looking at the activity history ?

1 reply

sai_ram
sai_ramAuthor
Expert ⭐️⭐️
October 28, 2019

The solution I heard from @wayne_baker is, If you want a little more complicated way but easier to identify. Create a field on CSTask default to true. Then create a field on SFDC task default to false. Then map that field in the sync.

Hope this helps!