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britton_walker
britton_walker
Helper ⭐️
May 23, 2017
Question

Access segment.io data with bionic rules

  • May 23, 2017
  • 6 replies
  • 55 views
I'm needing to access the data from our segment integration with a bionic rule. Does anyone know if this is at all possible? And if so, how to do it?

We have all our segment data stored on an MDA object labeled "Segment Day Agg". I can access all of our MDA objects, except the segment and email related objects.

    6 replies

    sai_ram
    sai_ram
    Expert ⭐️⭐️
    May 24, 2017
    Britton, 

    Are you seeing this issue in your Production or sandbox instance?
    britton_walker
    britton_walkerAuthor
    Helper ⭐️
    May 24, 2017
    Production.
    sai_ram
    sai_ram
    Expert ⭐️⭐️
    May 24, 2017
    Would you be able to grant Gainsight support access to your org, so we can review this further and sort out the issue
    britton_walker
    britton_walkerAuthor
    Helper ⭐️
    May 24, 2017
    You should have access now.
    ashok_dugaputi
    ashok_dugaputi
    Helper ⭐️⭐️
    July 5, 2017
    Britton,

    Are you able to get the Segment data into Bionic Rules?

    With Summer release, you can even access Segment raw data and aggregation in Bionic rules. This would give you much more flexibility to process beyond limited fields using Bionic Rules.

    In addition to this, Segment 2.0 is going to be available soon that is being designed to address scalability challenges and will give much more flexibility in using Segment data.

    Thanks,
    Ashok
    britton_walker
    britton_walkerAuthor
    Helper ⭐️
    July 5, 2017
    I found a workaround that's satisfactory. Thanks for the information though.
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