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Was using mass edit to delete at risk CTA types. Accidentally deleted all CTAs. 

 

How do you get back deleted CTAs? Is there a recycle bin etc

 

 

Welcome to the community, @lukedod29 . Though I’m wishing your circumstances were different. Tough day, and trust me, all of us Gainsight experts have done something like this in our careers.

If you’re on NXT Edition, there is no concept of a Recycle Bin for CTAs. You likely need to consult Gainsight Support to determine if they can recover your CTAs after a deletion.

If you’re on SFDC Edition, then CTAs are a Salesforce object, and you can recover them from the Salesforce Recycle Bin.


Appreciate that thanks @matthew_lind 


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