Hello,
I need to have your advice related to Salesforce integration.
In Salesforce side, I need to integrate Case related Emails from SF to GS.
But I found that some Emails are exist in Task object, but others are exist in EmailMessage object in Salesforce side.
Current Timeline Integration is able to sync Task or Event from Salesforce to GS Activity, but no way to sync EmailMessage to GS Activity same as Task?
Does anyone have this knowledge to sync EmailMessage to Gainsight?