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Adding a Logo Image to a Success Plan

  • July 21, 2021
  • 3 replies
  • 140 views

justinduffell

Hey Gainsight Fam! Our CSMs are in the process of UAT for Success Plans they want to share with customers. They would like to ultimately be able to brand them them to our company colors (I entered this as an idea) but the immediate ask is to be able to add a logo at the top of the success plan page. Is this supported? Has anyone else done this with success? Any thoughts are appreciated! 

Best answer by jean.nairon

You’re best bet is to export success plans in ppt. You can customize the ppt template to include any branding. The data however is not editable as it is when you share a link. 

 

https://support.gainsight.com/SFDC_Edition/Success_Plans/User_Guides/Exporting_Success_Plans

3 replies

sai_ram
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  • Expert ⭐️⭐️
  • July 21, 2021

@justinduffell thank you for sharing your request here. We will get back to you with the possibilities.


Anil Raj Pujari
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@justinduffell 

Success plans when shared as a link cannot be re-branded. The external user is accessing the same page as the internal user. But when success plan is exported through success snaphots, user can choose to add logo and rebrand the page. 

 

 


jean.nairon
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  • Expert ⭐️
  • Answer
  • July 29, 2021

You’re best bet is to export success plans in ppt. You can customize the ppt template to include any branding. The data however is not editable as it is when you share a link. 

 

https://support.gainsight.com/SFDC_Edition/Success_Plans/User_Guides/Exporting_Success_Plans