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benwanless
Contributor ⭐️⭐️⭐️⭐️
June 3, 2025
Question

Allow Tokenization of User Groups for CTA assignment

  • June 3, 2025
  • 1 reply
  • 48 views

User groups are great for round-robin assignment of CTAs, but if you have a single journey/program where CTA assignment to a user group you end up having to duplicate the “create CTA” step of the journey for each User Group that can possibly get the assigned.

 

I would like to tokenize the User Group or (use the some sort of User Group GSID) for assignment of CTAs so that the creation of Program (and Rules) for our digital customers will no longer need duplication of the Create CTA step, reducing build times and required maintenance.

 

Edit: I reported this as an IDEA: 

 

1 reply

bradley
Expert ⭐️
June 3, 2025

First comment!