In this update on the Embeddable Widgets:
- Check out the Conversational Widget, live on our pilot customers' websites.
- Learn how our pilot customers are influencing the development of the product.
- Find out how you can get involved too.
Wait...what are the Embeddable Widgets again?
The Embeddable Widgets are a set of easy-to-install components that enable you to extend the reach of your community content and enhance your webpages.
The Conversational Widget floats above the page, providing help to your customers, right where they need it. The In-page Widget enables you to display community content directly within any page.
Want to check out the Conversational Widget live on some webpages?
You can check out the Conversational Widget live on these pages:
We're collaborating together with pilot customers to improve the product
We're lucky to have a great set of pilot customers helping us to shape and define the Embeddable Widgets.
One example of how we’re collaborating together is by holding sessions to assess how relevant/helpful topics in the widget will be for visitors of the pages. The most immediate result of these sessions this will be for us to work on improvements to the ranking of topics in the widgets, (as well as the more straightforward step of filtering out unanswered questions
). I’d like to thank
!Want to get involved?
Installation's very simple - all you need to do is copy and paste a snippet of code on your webpages.
The only requirement we ask of early adopters of the Embeddable Widgets is to monitor specific KPIs to measure the success of the widgets (and to share the results with us
!).It's also a great opportunity for you to actively influence the development of the product.
Interested? Please get in touch with your Customer Success Manager to learn more.Got any questions about the Embeddable Widgets? Feel free to reply below
