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tony_tao
tony_tao
Contributor ⭐️⭐️⭐️⭐️⭐️
April 2, 2020
Solved

Attach link to CTA in JO Program/Email Template

  • April 2, 2020
  • 1 reply
  • 98 views

We are looking to send an email alert to CSM Managers anytime a CTA is moved to a “blocked” status. Is there a way to add a link to the CTA in the email template? This would allot managers to click into the email and go directly to the Gainsight CTA for additional details.

I don’t see a corresponding field on the CTA object that links directly to the CTA I could tokenize. I am using the Call to Action object as the Fetch source in power list query.

Any help would be much appreciated! 

Best answer by john_apple

There isn’t a URL on the object. The specific link is the web address for your tenant domain appended with the GSID of the CTA.

So in NXT it would be https://tenantname.gainsightcloud.com/v1/ui/cockpit?ctaId=GSIDValue

1 reply

john_apple
john_appleAnswer
Expert ⭐️
April 2, 2020

There isn’t a URL on the object. The specific link is the web address for your tenant domain appended with the GSID of the CTA.

So in NXT it would be https://tenantname.gainsightcloud.com/v1/ui/cockpit?ctaId=GSIDValue

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