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Question

Benchmarking - Exclude Test Entities

  • July 1, 2022
  • 1 reply
  • 25 views

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We are dabbling in creating benchmarks in Gainsight Adoption Explorer. However, we have several internal companies present, used for testing purposes, that should be excluded in any sort of benchmark analysis. I see no obvious way to add filtering to a Benchmark report.

1 reply

rachelhibbardtmo
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  • Contributor ⭐️⭐️⭐️⭐️
  • March 20, 2023

We added a custom boolean field called Test Company to our company object. This field is only visible and editable for Admins. We add this filter to most published reports - hopefully, this will also work for Gainsight Adoption Explorer!