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Helper ⭐️⭐️
April 11, 2023
Solved

Can the Microsoft teams call can be logged into Gainsight timeline via GONG

  • April 11, 2023
  • 3 replies
  • 97 views

My gong holds the recording of both Zoom and Microsoft teams.
So my quick query is  does Microsoft Teams call can be logged into the Gainsight timeline via GONG

Best answer by Harika Singadi

The recordings will be synced to the GS timeline whether it is a Teams or a Zoom call.
If the recordings are in GONG they will be pushed to the GS timeline.

 

Tested in real time and it worked !!

 

3 replies

Harika SingadiAuthorAnswer
Helper ⭐️⭐️
April 11, 2023

The recordings will be synced to the GS timeline whether it is a Teams or a Zoom call.
If the recordings are in GONG they will be pushed to the GS timeline.

 

Tested in real time and it worked !!

 

matthew_lind
VIP ⭐️⭐️⭐️⭐️⭐️
April 11, 2023

The information that Teams calls can be synced into GS Timeline via Gong is news for me, and quite exciting. Thanks for sharing @Harika Singadi!

Making people their best....currently disguised as a CS Ops Architect. How can I contribute to your success?
anirbandutta
Expert ⭐️
April 12, 2023

Wow thanks for testing out and sharing on the Community @Harika Singadi.

Moved this to the Timeline discussions area.

It's an opportunity for engagement