Skip to main content
Harika Singadi
Helper ⭐️⭐️
Apr 11, 2023 8:10 PM UTC
Solved

Can the Microsoft teams call can be logged into Gainsight timeline via GONG

My gong holds the recording of both Zoom and Microsoft teams.
So my quick query is  does Microsoft Teams call can be logged into the Gainsight timeline via GONG

    Harika SingadiAnswer
    Helper ⭐️⭐️
    Apr 11, 2023 8:59 PM UTC

    The recordings will be synced to the GS timeline whether it is a Teams or a Zoom call.
    If the recordings are in GONG they will be pushed to the GS timeline.

     

    Tested in real time and it worked !!

     

    View in thread

    3 replies

    Harika SingadiAuthorAnswer
    Helper ⭐️⭐️
    Apr 11, 2023 8:59 PM UTC

    The recordings will be synced to the GS timeline whether it is a Teams or a Zoom call.
    If the recordings are in GONG they will be pushed to the GS timeline.

     

    Tested in real time and it worked !!

     

    Translate
      matthew_lind
      matthew_lind
      VIP ⭐️⭐️⭐️⭐️⭐️
      Apr 11, 2023 10:26 PM UTC

      The information that Teams calls can be synced into GS Timeline via Gong is news for me, and quite exciting. Thanks for sharing @Harika Singadi!

      Translate
      Making people their best....currently disguised as a CS Ops Architect. How can I contribute to your success?
        anirbandutta
        anirbandutta
        Expert ⭐️
        Apr 12, 2023 4:38 AM UTC

        Wow thanks for testing out and sharing on the Community @Harika Singadi.

        Moved this to the Timeline discussions area.

        Translate
        It's an opportunity for engagement
          Terms & ConditionsAccessibility statement