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Question

Can we choose from the different versions of one template within Gainsight Assist

  • January 6, 2022
  • 1 reply
  • 37 views

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Hi Team,

Can we choose from the different versions of one template within Gainsight Assist. I suppose “NO”.But would like to confirm once if in case I missed anything.

 

Use case:

There are different clients we send emails in different languages . So for client 1 we may need to send in English and for Client 2 we may need to send in Spanish.
Which using email templates in GS assist , it only shows the first defaulted version English.

 

 

 

1 reply

manu_mittal
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  • Gainsight Employee ⭐️
  • March 3, 2023

Support for multiple versions was added in our most recent release. This section covers all the changes.