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trevor_shand
Helper ⭐️
Nov 4, 2024 10:11 PM UTC
Solved

Can we send emails to Timeline External Contacts?

We’d like to send an email to external contacts captured in the “External Contacts” field on the Meeting type for Timeline activity. Is this possible? When I pull the field from Activity Timeline object, I get strings of names separated by commas. Is this the only way the external contacts are recorded? Thoughts on how I can use this to get contacts from the Person object? Thank you,

Trevor 

trevor_shand
Helper ⭐️
Nov 5, 2024 3:13 PM UTC

From Rinton Vinny with Gainsight support:

 

You can pull a report on the Activity attendee object and go through the External attendee--> Person -- Email lookup for the values. Here is a screenshot: https://share.zight.com/2NuoDDzW 
 
Just thought I’d share the solve. 

1 reply

trevor_shand
trevor_shandAuthorAnswer
Helper ⭐️
Nov 5, 2024 3:13 PM UTC

From Rinton Vinny with Gainsight support:

 

You can pull a report on the Activity attendee object and go through the External attendee--> Person -- Email lookup for the values. Here is a screenshot: https://share.zight.com/2NuoDDzW 
 
Just thought I’d share the solve. 

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