Creating a JO event when an assignee or status changes on a CTA

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Curious to see how many of you have possibly created a JO event that will trigger when an assignee or status of a CTA changes? I am not seeing this is possible since the assignee and status fields are static. Any suggestions on setting this up? TIA

journey orchestrator

heather_hansenAnswer

VIP ⭐️⭐️⭐️⭐️⭐️

@ablnsj I created a field on Call to Action called Status Yesterday and basically, set up a rule to tag it daily. Then, I could do a comparison between the current status and the status the rule tagged. If they were different, trigger the JO.

heather_hansenAnswer

VIP ⭐️⭐️⭐️⭐️⭐️

@ablnsj I created a field on Call to Action called Status Yesterday and basically, set up a rule to tag it daily. Then, I could do a comparison between the current status and the status the rule tagged. If they were different, trigger the JO.

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ablnsjAuthor

Helper ⭐️

Thanks @heather_hansen I was hoping GS would have a way to do this using the existing Status and Assignee fields but does not sound like it. Thanks for the work around.

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