CS Q2 July 2026 Release Documentation Update!

The Gainsight CS Release Notes Q2 July 2026 is officially published for all regions. Along with this release, the following new/updated help articles have been published:

Administration and Permissions

• Gainsight CS Packaging Overview [Updated]
• Gainsight CS System Limits [Updated]

Admin CLI

• Admin CLI  [New]

AI Cheat Sheet

• AI Cheat Sheet Overview  [Updated]
• AI Cheat Sheet FAQs  [Updated]
• [BETA] AI Cheat Sheet and Staircase Agent Integration  [New]

API and Developer Docs

• API Documentation Overview [Updated]
• Events API [Updated]
• Company API Documentation [Updated]

Cockpit

• Cockpit List View  [Updated]
• Custom Views in Cockpit  [Updated]

Connectors

• Gainsight S3  [Updated]
• Zendesk [Updated]
• Generate REST API Key [Updated]

Copilot and Gainsight AI Agent in Slack

• Copilot Overview  [Updated]
• FAQs for Copilot  [Updated]
• Overview of Key Definitions in Copilot  [Updated]
• Sample Use Cases and Queries for Copilot by Persona [Updated]
• Admin Guide for Gainsight AI Agent  [Updated]
• End User Guide for Gainsight AI Agent  [Updated]
• FAQs for Gainsight AI Agent  [Updated]
• Sample Use Cases and Queries by Persona for Gainsight AI Agent  [Updated]

Customer Goals

• Configure Customer Goals  [Updated]
• Create Customer Goals  [Updated]

Data Management

• Gainsight Objects [Updated]
• Implement Insight Agent (Staircase AI) Integration [Updated]
• AI Objects [New]

Data Model

• Admin Configuration: Company [Updated]
• Configure Relationships [Updated]
• People Management [Updated]

Email Assist

• Group Send User Guide  [Updated]
• Auto Email Capture FAQs  [Updated]
• Send Emails from P360  [Updated]
• Send Emails from Cockpit  [Updated]
• Send Emails from Timeline  [Updated]
• Email Log V2 Object  [Updated]

Journey Orchestrator

• Email Template Builder  [Updated]
• Design Email Templates for Group Send  [Updated]
• Group Send User Guide  [Updated]
• Program Elements [Updated]
• [BETA] Create Programs Using AI Assistant [New]
• Reports Across Programs [Updated]
• Configure Program Goals [New]
• Program List Overview [New]

Model Context Protocol

• AI Tool Management [New]

Spaces

• Spaces Widgets Configuration  [Updated]
• Spaces Widgets and Permissions for CSMs  [Updated]
• Spaces Guide for End Users  [Updated]
• Spaces FAQs  [Updated]
• Manage Spaces Users and Invitations  [Updated]
• Group Send Admin Guide  [Updated]
• Design Email Templates for Group Send  [Updated]
• Send Emails from Cockpit  [Updated]
• Send Emails from P360  [Updated]
• Program Elements [Updated]

Security

• Protect Against Clickjacking With Trusted Domains [New]
• Allow List Trusted IP Addresses [Updated]

Timeline

• Activity Options  [Updated]
• Configure General Settings and Activity Type  [Updated]
• Configure Admin-Defined Views for Timeline  [New]
• Configure Associated Records to Timeline  [Updated]

User Management

• Data Permissions [Updated]
• OAuth for Gainsight APIs [Updated]
• User Management APIs [Updated]
• API for Company Team Record [Updated]
• SCIM API [Updated]