The Gainsight CS Release Notes Q2 July 2026 is officially published for all regions. Along with this release, the following new/updated help articles have been published:
Administration and Permissions
- Gainsight CS Packaging Overview [Updated]
- Gainsight CS System Limits [Updated]
Admin CLI
- Admin CLI [New]
AI Cheat Sheet
- AI Cheat Sheet Overview [Updated]
- AI Cheat Sheet FAQs [Updated]
- [BETA] AI Cheat Sheet and Staircase Agent Integration [New]
API and Developer Docs
- API Documentation Overview [Updated]
- Events API [Updated]
- Company API Documentation [Updated]
Cockpit
- Cockpit List View [Updated]
- Custom Views in Cockpit [Updated]
Connectors
- Gainsight S3 [Updated]
- Zendesk [Updated]
- Generate REST API Key [Updated]
Copilot and Gainsight AI Agent in Slack
- Copilot Overview [Updated]
- FAQs for Copilot [Updated]
- Overview of Key Definitions in Copilot [Updated]
- Sample Use Cases and Queries for Copilot by Persona [Updated]
- Admin Guide for Gainsight AI Agent [Updated]
- End User Guide for Gainsight AI Agent [Updated]
- FAQs for Gainsight AI Agent [Updated]
- Sample Use Cases and Queries by Persona for Gainsight AI Agent [Updated]
Customer Goals
- Configure Customer Goals [Updated]
- Create Customer Goals [Updated]
Data Management
- Gainsight Objects [Updated]
- Implement Insight Agent (Staircase AI) Integration [Updated]
- AI Objects [New]
Data Model
- Admin Configuration: Company [Updated]
- Configure Relationships [Updated]
- People Management [Updated]
Email Assist
- Group Send User Guide [Updated]
- Auto Email Capture FAQs [Updated]
- Send Emails from P360 [Updated]
- Send Emails from Cockpit [Updated]
- Send Emails from Timeline [Updated]
- Email Log V2 Object [Updated]
Journey Orchestrator
- Email Template Builder [Updated]
- Design Email Templates for Group Send [Updated]
- Group Send User Guide [Updated]
- Program Elements [Updated]
- [BETA] Create Programs Using AI Assistant [New]
- Reports Across Programs [Updated]
- Configure Program Goals [New]
- Program List Overview [New]
Model Context Protocol
- AI Tool Management [New]
Spaces
- Spaces Widgets Configuration [Updated]
- Spaces Widgets and Permissions for CSMs [Updated]
- Spaces Guide for End Users [Updated]
- Spaces FAQs [Updated]
- Manage Spaces Users and Invitations [Updated]
- Group Send Admin Guide [Updated]
- Design Email Templates for Group Send [Updated]
- Send Emails from Cockpit [Updated]
- Send Emails from P360 [Updated]
- Program Elements [Updated]
Security
Timeline
- Activity Options [Updated]
- Configure General Settings and Activity Type [Updated]
- Configure Admin-Defined Views for Timeline [New]
- Configure Associated Records to Timeline [Updated]
User Management
- Data Permissions [Updated]
- OAuth for Gainsight APIs [Updated]
- User Management APIs [Updated]
- API for Company Team Record [Updated]
- SCIM API [Updated]