I want to create a CTA when the overall healthscore drops but want it to be off of the weekly snapshot not a daily change. I believe daily I can get from Company → Previous Score and Company → Current Score but I am not sure which object is best for the weekly snapshot drop.
Question
CTA for overall health score drop
+3Account Scorecard History object should have the weekly values. Hope that helps!!
Sr. Customer Success Operations Analyst/Gainsight Admin/Data Nerd
There is a time granularity field on the history object you need to filter for WEEKLY.
Other than that should be straight forward, date = Last Week. Then a separate fetch from the fact object to get current score. Merge and filter.
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