Hi! I’m currently working as part of the Customer Success team in my company and was wondering if there was a feature available where you can get up-to-date news on customer companies. We found it’d be really helpful to get curated news from outside sources about our customers to be aware of any changes with them when they happen.
Question
Customer News Insight Feature
+6Gainsight does have a feature that helps with this sort of thing (Company Intelligence), but it’s not included with every product package. I’d suggest checking in with your admin & business to see specifics for your org.
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