We have recently activated the Renewal Center and are bringing in data from Salesforce Opps - I am curious how the “Days Recently Late” datapoint is calculated as it seems inaccurate - see screenshot from today 1/9/25
+3Hi
The "Days Recently Late" field represents the number of days by which the most recent opportunity (historically) was delayed. For example, for your “2025 opportunity”, this field indicates how many days your “2024 opportunity” was late. This information helps the CSM or Account Owner take proactive measures to close the deal earlier or assess the potential challenges in the renewal process with a specific customer.
Hope this helps!
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.