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tom_gerth
tom_gerth
Gainsight Employee ⭐️⭐️
Feb 25, 2020 9:06 PM UTC
Solved

Deprecation of Gainsight Connect

Now that customers are moved to the Salesforce Connector/Connectors 2.0, do we have a timeline for when we can expect Gainsight Connect (1.0) to be deprecated from the UI?

    kunal_bhat
    kunal_bhatAnswer
    Helper ⭐️⭐️⭐️
    Feb 28, 2020 8:56 AM UTC

    @tom_gerth 

     

    If the customer has already migrated, then GSConnect should only be available in read-only mode, just so that they can validate that the mappings were correctly migrated.

     

    Once we’ve migrated all customers (we only have a limited few who prefer to take it slow and validate in sandboxes first),we’ll get rid of GSConnect from the UI as well. Tentatively, we expect to do this by the end of Q1.

     

    Thanks,

    Kunal

     

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    2 replies

    lane_h
    lane_h
    Helper ⭐️
    Feb 25, 2020 9:17 PM UTC

    I ran into this today. 

    Translate
    Director of CX and Scale Programs
    kunal_bhat
    kunal_bhatAnswer
    Helper ⭐️⭐️⭐️
    Feb 28, 2020 8:56 AM UTC

    @tom_gerth 

     

    If the customer has already migrated, then GSConnect should only be available in read-only mode, just so that they can validate that the mappings were correctly migrated.

     

    Once we’ve migrated all customers (we only have a limited few who prefer to take it slow and validate in sandboxes first),we’ll get rid of GSConnect from the UI as well. Tentatively, we expect to do this by the end of Q1.

     

    Thanks,

    Kunal

     

    Translate
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