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tom_gerth
tom_gerth
Gainsight Employee ⭐️⭐️
February 25, 2020
Solved

Deprecation of Gainsight Connect

  • February 25, 2020
  • 2 replies
  • 111 views

Now that customers are moved to the Salesforce Connector/Connectors 2.0, do we have a timeline for when we can expect Gainsight Connect (1.0) to be deprecated from the UI?

    Best answer by kunal_bhat

    @tom_gerth 

     

    If the customer has already migrated, then GSConnect should only be available in read-only mode, just so that they can validate that the mappings were correctly migrated.

     

    Once we’ve migrated all customers (we only have a limited few who prefer to take it slow and validate in sandboxes first),we’ll get rid of GSConnect from the UI as well. Tentatively, we expect to do this by the end of Q1.

     

    Thanks,

    Kunal

     

    2 replies

    lane_h
    lane_h
    Helper ⭐️
    February 25, 2020

    I ran into this today. 

    Director of CX and Scale Programs
    kunal_bhat
    kunal_bhatAnswer
    Helper ⭐️⭐️⭐️
    February 28, 2020

    @tom_gerth 

     

    If the customer has already migrated, then GSConnect should only be available in read-only mode, just so that they can validate that the mappings were correctly migrated.

     

    Once we’ve migrated all customers (we only have a limited few who prefer to take it slow and validate in sandboxes first),we’ll get rid of GSConnect from the UI as well. Tentatively, we expect to do this by the end of Q1.

     

    Thanks,

    Kunal

     

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