Skip to main content
darkknight
Expert ⭐️
August 30, 2016
Solved

Doc Error: Send an Email Task from Cockpit doc references incorrect screen text

  • August 30, 2016
  • 2 replies
  • 68 views
I was attempting to test the new "Send an Email from Cockpit " feature, and the documentation (https://support.gainsight.com/Product_Documentation/CTAS_Tasks_and_Playbooks/User_Guides/01_Send_Ema...) threw me a little.

It says that the task should say "Preview and Send Email" in the Task Details screen, but in my environment it says "Approve and Send Email."  I wasn't sure if that meant when I click it it would give me the ability to edit first and then send.  Turns out, it does...however it is a bit confusing when trying to follow the docs and it doesn't match.

Best answer by manu_mittal
Thanks for sharing, Jeff. We made some tweaks after the documentation was already prepared. We'll update it soon.

2 replies

manu_mittal
Gainsight Employee ⭐️
Gainsight Employee ⭐️
August 30, 2016
Thanks for sharing, Jeff. We made some tweaks after the documentation was already prepared. We'll update it soon.
lila_meyer
Gainsight Employee ⭐️⭐️⭐️
August 31, 2016
The article is updated! 
Lila Krutel, Dir. Global Education Services