Solved
Does Gainsight have click to call abilities? If so what Dialer is integrated?
Ability to click a contact and have it call the contact.
manu_mittalAnswer
Gainsight Employee ⭐️
Dec 19, 2016 8:15 PM UTC
Hi Daniel,
We can leverage the telephony service you might have enabled in Salesforce already. There are obviously a lot of service providers out there, so some testing and validation would be needed to ensure everything works as expected. You can find more details in this article.
Thanks,
Manu
We can leverage the telephony service you might have enabled in Salesforce already. There are obviously a lot of service providers out there, so some testing and validation would be needed to ensure everything works as expected. You can find more details in this article.
Thanks,
Manu