Hello - I am working on an email template and would like to add a PDF attachment. I see it in the template however when sending a test the attachment is not available. Thank you for your help. Dawn
Page 1 / 1
I spoke to support and the attachment doesn’t send in the test.
That’s an expected behaviour.
I would try to send the email via email assist via Cockpit (if the attachment is a PDF or anything but a report that would get mapped in JO) to yourself as the contact on a test account.
If it’s a report, attachment, then you’ll have to build a test JO and send it to yourself as the contact on a test account.
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.