We’re having difficulty figuring out how to export Gainsight Copilot responses - specifically in table format. I received an response in table format and it asked if I need an export of this dataset. When entering the next prompt that I do, it shows:
- “You can export this dataset using the following identifier:”
- The table again
- “To export, use the export or download option provided in your Gainsight or Copilot interface and reference the dataset_id above. If there is a specific export format you need or you require guidance on the next steps, please let me know!”
There is no export option or id shown.
I then clicked the copy icon next to the thumbs up/down icons and see it contains a URL, however when clicking the link, it only pulls up a Gainsight page with a 404 error.
Not sure if I’m missing something obvious or if there is a setting I need to enable, but would anyone have any tips on how to enable exporting tables from their Copilot responses?