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Helper ⭐️
Oct 18, 2023 9:44 AM UTC
Solved

Field on Company object not showing up in "Create Segment"

I’d like to set up a segment of customer persona’s using one of our specific platforms. However, when I am in the “create segment” process, and want to select Company as the object, then all Company level fields show up, except for the field which determines the customer’s platform. I don’t understand why all fields show up in the list, except for the one I need. 

Helper ⭐️
Oct 23, 2023 8:15 AM UTC

Hi @alizee thanks for responding. I managed to resolve this by using another object “Company person” that has look ups between various fields.

Thanks, 

3 replies

alizee
VIP ⭐️⭐️⭐️⭐️⭐️
Oct 18, 2023 5:41 PM UTC

Hi @marije.peters 

What is the data type of your field? And do you have a screenshot by any chance?

Thanks

A

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The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
marije.petersAuthorAnswer
Helper ⭐️
Oct 23, 2023 8:15 AM UTC

Hi @alizee thanks for responding. I managed to resolve this by using another object “Company person” that has look ups between various fields.

Thanks, 

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alizee
VIP ⭐️⭐️⭐️⭐️⭐️
Oct 23, 2023 8:18 AM UTC

@marije.peters Great move! Thanks for confirming you’re all set! 

Translate
The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.