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jessica_owens
Helper ⭐️
Jul 18, 2023 6:05 PM UTC
Solved

Format of Survey Response Date in Program

I see that I can use “Survey Response Date” in a Survey program, but I’m running into issues and wonder if it’s a bug or a system limitation.

 

I added the “Survey Response Date” to the CTA as a token field and it shows up ok, not ideal, but legible (see highlighted in yellow below):

 

I added the same field as a token to an email after the CTA is created in the Program, but the way that it shows up in the email is confusing. Is this a bug or is there a way that I can config/change formatting so that the date is legible? (see highlighted in yellow below):

 

sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
Jul 18, 2023 6:40 PM UTC

@jessica_owens be sure to change the data type in your Email Template token from TEXT to DATE! I believe that should do the trick…

 

Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member

2 replies

sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
Jul 18, 2023 6:40 PM UTC

@jessica_owens be sure to change the data type in your Email Template token from TEXT to DATE! I believe that should do the trick…

 

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Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member
jessica_owens
Helper ⭐️
Jul 18, 2023 6:43 PM UTC

Thank you, Sarah! That did the trick! :-)

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