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iteku
Gainsight Employee ⭐️
iteku
Gainsight Employee ⭐️
Jun 19, 2020 4:04 PM UTC
Question

Gainsight Assist : Ability to display Email Templates with Survey/Report tokens in near future?

Hi team, 

Currently we have a limitaion of not displaying Email templates which has Survey/Report token in the search. 

https://support.gainsight.com/Gainsight_NXT/Email_Assist/Chrome_Plug-in/Gainsight_Assist_Chrome_Plug-in_User_Guide

 

I received an ask from cusomer that, if there is any plan of including templates which are having these token in the near future, If yes, Any ETA?

    2 replies

    RoxConroy
    RoxConroy
    Contributor ⭐️⭐️
    Mar 2, 2022 7:27 PM UTC

    I would love to see this functionality in Gainsight Assist so our team could use their email signatures to send the survey. It looks more professional from a company perspective when sending a non-anonymous survey to have a signature at the bottom. 

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      anirbandutta
      anirbandutta
      Expert ⭐️
      Mar 22, 2022 11:03 AM UTC

      @PavanCh, can you share the latest on this pl?

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