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Gainsight Assist - Include Required Fields from a Timeline Activity Type

  • January 14, 2025
  • 1 reply
  • 26 views
dhastings
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  • dhastings
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  • 38 replies

Was provided the following link to the article in regard to Gainsight Assist Chrome Plug-in FAQs.  Gainsight Assist Chrome Plug-in FAQs - Gainsight Inc.

 

Gainsight Assist and including Timeline Activity Type required fields:

The article states, this limitation is expected to be resolved in future updates. 

***Can you provide a timeframe as to when this enhancement is expected to be released?  Q1, Q2, Q3, Q4 of 2025 or into 2026?

 

Thank you,

Di

 

Reference:

Why is Gainsight Assist not showing custom or required fields for Activity Types?

Currently, Gainsight Assist does not display custom or required fields tied to Activity Types. This limitation is expected to be resolved in future updates, with Gainsight planning to include support for required fields when logging emails with specific Activity Types.

 

 

 

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    1 reply

    romihache
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    • romihache
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    • 420 replies
    • January 20, 2025

    Hi ​@dhastings 
    Unfortunately, I don’t have the response and I’m really looking forward to these issues being addressed. FYI, it has been discussed deeply in this thread:
    https://communities.gainsight.com/ideas/recent-gainsight-assist-changes-introduce-risks-challenges-25557/index2.html and you can see some comments from PMs (and you can tag them for updates)

    As of now, the only option is to opt out of that latest update:
     


    Hope this helps,

    Continuous improvement is better than delayed perfection

    Reply


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