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Gainsight CS April 2024 Release is Live!

  • April 29, 2024
  • 1 reply
  • 183 views

Divya
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  • Gainsight Employee ⭐️
  • 2 replies

Elevate your Gainsight experience with the following powerful enhancements: 

  • R360: Transform data management with Relationship Merge and Reparenting, providing a seamless process to adapt to organizational changes and ensure your business relationships are accurately represented.
  • Communication: Enhance email communication with AI through a new integration of advanced GPT-3.5.
  • Connectors 2.0: Leverage the new Databricks Integration to make smarter, data-driven decisions through enhanced data ingestion and connectivity.
  • Journey Orchestrator: Enjoy more flexible editing for scheduled Advanced Programs with the ability to revert scheduled programs to draft and refine content before finalizing.
  • Rules Engine: Join Customer Health Tracking BETA (open to all customers) and experience the new Set Score Rule Action Templates, automating proactive score management capabilities.
  • Journey Orchestrator: Enable seamless collaboration with Journey Orchestrator Slack integration and integrate Slack actions directly into your Advanced Programs.
  • User Management: Tailor permission settings with redesigned Permission Bundle
  • Multi-Product: Seamlessly integrate Customer Communities and Customer Education user data and activities  to enable a more interactive customer journey.

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RELEASE NOTES
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FYI   @dstokowski @ophirsw  @neelam_mukherjee 

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1 reply

vaishali_rawat
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  • Gainsight Employee ⭐️
  • 7 replies
  • May 2, 2024

The NXT Release Notes 6.41 April 2024 is now available for EU and US customers. As part of this release, we have published 6 New articles and updated 13 Existing articles.

List of New Articles:

  • Connectors: 
    • Customer Education Integration
    • Databricks connector
  • Reports:
  • Data Designer: 
    • Use Data from Google BigQuery in Data Designer
    • Use Data from Databricks in Data Designer
  • C/R360:
    • Relationship Merge and Reparenting

List of Updated Articles:


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