Elevate your Gainsight experience with the following powerful enhancements:
- R360: Transform data management with Relationship Merge and Reparenting, providing a seamless process to adapt to organizational changes and ensure your business relationships are accurately represented.
- Communication: Enhance email communication with AI through a new integration of advanced GPT-3.5.
- Connectors 2.0: Leverage the new Databricks Integration to make smarter, data-driven decisions through enhanced data ingestion and connectivity.
- Journey Orchestrator: Enjoy more flexible editing for scheduled Advanced Programs with the ability to revert scheduled programs to draft and refine content before finalizing.
- Rules Engine: Join Customer Health Tracking BETA (open to all customers) and experience the new Set Score Rule Action Templates, automating proactive score management capabilities.
- Journey Orchestrator: Enable seamless collaboration with Journey Orchestrator Slack integration and integrate Slack actions directly into your Advanced Programs.
- User Management: Tailor permission settings with redesigned Permission Bundle
- Multi-Product: Seamlessly integrate Customer Communities and Customer Education user data and activities to enable a more interactive customer journey.
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RELEASE NOTES
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