Maintenance


Window :   















CST - Between 12:00 AM


and 03:00 AM, Tuesday,


11th October 2016  















UTC - Between 05:00 AM


and 08:00 AM, Tuesday,


11th October 2016















IST -  Between 10:30 AM and 01:30 PM, Tuesday, 11th October


2016















 















Activity


:   An


Emergency Hotfix will be deployed on MDA (Backend Infrastructure).  Rules queue will be in hold state for about


1 Hour during this maintenance.  Soon after the deployment, 


Rules queue will resumed as normal.















With the recent release of 5.3 a few of manual runs for Power Lists are failing because of special character in email addresses. This hotfix  will ensures that Power List creation works in all cases and email id's with special characters are reported as failed records correctly.














Queues


Hold Time :  1 Hour















 











Impact


Details : PRODUCTION Environment















Gainsight


Application  - SFDC  :  NO IMPACT















Data Ingestion


Queue - MDA :  NO IMPACT















Data Processor


Queue - MDA :  NO IMPACT















Rules Engine


Queue  - MDA :  1 Hour delay expected.















 















FOR


MORE INFORMATION















Please


subscribe to this article for updates. If you have questions, please open a


ticket with us by sending a note to support@gainsight.com.