Maintenance

Window :   









CST - Between 12:00 AM

and 03:00 AM, Tuesday,

11th October 2016  









UTC - Between 05:00 AM

and 08:00 AM, Tuesday,

11th October 2016









IST -  Between 10:30 AM and 01:30 PM, Tuesday, 11th October

2016









 









Activity

:   An

Emergency Hotfix will be deployed on MDA (Backend Infrastructure).  Rules queue will be in hold state for about

1 Hour during this maintenance.  Soon after the deployment, 

Rules queue will resumed as normal.









With the recent release of 5.3 a few of manual runs for Power Lists are failing because of special character in email addresses. This hotfix  will ensures that Power List creation works in all cases and email id's with special characters are reported as failed records correctly.









Queues

Hold Time :  1 Hour









 







Impact

Details : PRODUCTION Environment









Gainsight

Application  - SFDC  :  NO IMPACT









Data Ingestion

Queue - MDA :  NO IMPACT









Data Processor

Queue - MDA :  NO IMPACT









Rules Engine

Queue  - MDA :  1 Hour delay expected.









 









FOR

MORE INFORMATION









Please

subscribe to this article for updates. If you have questions, please open a

ticket with us by sending a note to support@gainsight.com.