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Gainsight Labs

  • April 9, 2018
  • 36 replies
  • 279 views

lila_meyer
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At Pulse Academy Live on April 9, Karl Rumelhart, will share more information about an exciting new product initiative called Gainsight Labs. In order to roll out some new and experimental features to customers, we're going to offer a Chrome plugin. You'll be able to try out the new features and share your feedback, which will help Gainsight to improve and iterate on new functionality before rolling it out to all users. 

Initially, the extension comes with the Global Timeline View, a consolidated Draft View with an option to delete stale drafts, and new Timeline Charts like Heatmap, Punchcard, and Top Contributors.

Please post here if you're interested in participating in Gainsight Labs!

(If you aren't a Community member yet, click the Register option in the right hand corner. Then enter your name, work email address, and setup a password. Wa-la!) 

36 replies

colettegoode
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  • Contributor ⭐️⭐️⭐️
  • April 9, 2018
This initiative sounds great - I'd definitely be interested in participating.

faust_belarmino
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I'm in! I'd love to participate 😃

britton_walker
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That sounds exciting. Sign me up!

sagan_sherlin
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  • Helper ⭐️⭐️
  • April 9, 2018
Would love to be apart of this!!! 🙂

morgan_albright
  • Contributor ⭐️⭐️
  • April 9, 2018
I'd love to participate as well!

cmultanen
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  • Helper ⭐️
  • April 9, 2018
This is great! Would love to try this out with our CSMs

darkknight
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  • Expert ⭐️
  • April 9, 2018
Do you have to ask?

seth
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  • Expert ⭐️
  • April 13, 2018
So in that I wish I could install Chrome twice.

brandy_guillory
  • Contributor ⭐️⭐️⭐️
  • April 13, 2018
I also would like to participate.

lila_meyer
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  • Author
  • Gainsight Employee ⭐️⭐️⭐️
  • April 13, 2018
The Gainsight team will reach out early next week with more information on how to access the Chrome plug in! Thanks for everyone's interest and enthusiasm so far!

melissa_i_959be6
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • April 13, 2018
Is it too late?  I can be included, too?!

lila_meyer
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  • Author
  • Gainsight Employee ⭐️⭐️⭐️
  • April 13, 2018
For sure! 🙂

pele
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  • Helper ⭐️⭐️⭐️
  • April 13, 2018
Hope it's not too late. Would like to be included as well. 

darkknight
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  • Expert ⭐️
  • April 13, 2018
Lila - does this require you be on a specific version of Gainsight?

lila_meyer
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  • Author
  • Gainsight Employee ⭐️⭐️⭐️
  • April 13, 2018
Hi Jeff, That's a great question and I'm not sure. But one of our product team members will definitely know, so check back next week for more info!

nitisha_rathi
  • Expert ⭐️⭐️
  • April 16, 2018
Hi Jeff,

The Chrome plugin does not require a specific version of Gainsight; it will work with all versions. 

Thanks,
Nitisha

nitisha_rathi
  • Expert ⭐️⭐️
  • April 16, 2018
Thanks a lot everyone for showing interest in our experimental feature - Chrome plugin. In the next few days, we will email you with the details of how to download and use this plugin.

Please try it out and post your feedback on the community.

Looking forward to your feedback!

Thanks,
Nitisha

manmeet_dosanjh
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If it's not too late, I would also love to participate with this experimental feature! Sounds like a great idea.

jen_pakravan
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • April 20, 2018
yes please!!! is it too late?

lila_meyer
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  • Author
  • Gainsight Employee ⭐️⭐️⭐️
  • April 20, 2018
We're still putting together some "getting started" info, so it's not too late!

jeremy_curry
  • Helper ⭐️⭐️
  • April 24, 2018
this sounds great!

nan_hartley
  • Contributor ⭐️
  • April 24, 2018
I'd love to try it!

seth
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  • Expert ⭐️
  • April 25, 2018
I just got the info via email, installed the plugin, and kinda went to town on suggestions 😉 Get in there, folks! Super-curious to see what other thoughtful Gainsight Geeks come up with. And don't forget to hit "Follow" on the the Gainsight Labs Community Section -- I almost missed that.

darkknight
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  • Expert ⭐️
  • April 25, 2018
Dang dude you're not kidding! 🙂

heather_hansen
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • April 25, 2018
Can I be included too?  I was able to add the plugin using the instructions Seth posted in one of his posts, but it doesn't seem to do anything when I click it, so not sure if something needs to be enabled.  Thanks!