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lila_meyer
Gainsight Employee ⭐️⭐️⭐️
April 9, 2018

Gainsight Labs

  • April 9, 2018
  • 36 replies
  • 330 views
At Pulse Academy Live on April 9, Karl Rumelhart, will share more information about an exciting new product initiative called Gainsight Labs. In order to roll out some new and experimental features to customers, we're going to offer a Chrome plugin. You'll be able to try out the new features and share your feedback, which will help Gainsight to improve and iterate on new functionality before rolling it out to all users. 

Initially, the extension comes with the Global Timeline View, a consolidated Draft View with an option to delete stale drafts, and new Timeline Charts like Heatmap, Punchcard, and Top Contributors.

Please post here if you're interested in participating in Gainsight Labs!

(If you aren't a Community member yet, click the Register option in the right hand corner. Then enter your name, work email address, and setup a password. Wa-la!) 

36 replies

jeremy_curry
Helper ⭐️⭐️
April 24, 2018
this sounds great!
nan_hartley
Contributor ⭐️
April 24, 2018
I'd love to try it!
seth
Expert ⭐️
April 25, 2018
I just got the info via email, installed the plugin, and kinda went to town on suggestions 😉 Get in there, folks! Super-curious to see what other thoughtful Gainsight Geeks come up with. And don't forget to hit "Follow" on the the Gainsight Labs Community Section -- I almost missed that.
AI Transformation @ Gainsight
darkknight
Expert ⭐️
April 25, 2018
Dang dude you're not kidding! 🙂
Jeff Kirkpatrick
heather_hansen
VIP ⭐️⭐️⭐️⭐️⭐️
April 25, 2018
Can I be included too?  I was able to add the plugin using the instructions Seth posted in one of his posts, but it doesn't seem to do anything when I click it, so not sure if something needs to be enabled.  Thanks!
seth
Expert ⭐️
April 25, 2018
I had the same confusion, Heather 🙂 You have to be [i]on a Gainsight page for the functionality to appear. You may want to vote here, or comment if it's a different problem 🙂
AI Transformation @ Gainsight
seth
Expert ⭐️
April 25, 2018
Oops, nevermind, I see you already found that 🙂
AI Transformation @ Gainsight
darkknight
Expert ⭐️
April 25, 2018
The video does say it has to be on a Gainsight page.  But it wasn't working for me until I closed and relaunched Chrome.
Jeff Kirkpatrick
kommu_gopi
Contributor ⭐️⭐️⭐️
April 25, 2018
Extension will not be effective for the pages which were opened before the plugin installation !!
darkknight
Expert ⭐️
April 25, 2018
I opened a new tab/page and still didn’t work for me. But once I closed Chrome and restarted it worked.
Jeff Kirkpatrick