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jeynreyn
Contributor ⭐️⭐️⭐️⭐️
Aug 22, 2023 3:28 PM UTC

Getting Gong's AI Highlights/Outline into Timeline Activities

It looks like Gong has launched a new AI highlights feature where it summarizes what is said in a Gong recorded meeting between us and the customer and we can view it in Gong.io but they are not showing up on the activity note in Timeline.

Would be great to get them in there so CSMs/SAMs can reference them within Gainsight versus having to go to Gong.

 

 

1 reply

Contributor ⭐️⭐️
Aug 22, 2023 10:40 PM UTC

100% Agree! This would be an amazing enhancement to the integration.

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