Skip to main content
Chelsea.holfield
Contributor ⭐️⭐️⭐️⭐️
August 16, 2023
Question

Glitch Issues with New Email Template Builder

  • August 16, 2023
  • 12 replies
  • 352 views

I’m still seeing a lot of bugs in the New email template builder here are a few I’ve run into today. 

  • The font size will change in the template if I hit a return or if I try and apply any other formatting. 
  • Issues getting the font to change to the size I’m selecting on the text. I will highlight all the text and then click the new font size and nothing happens. 
  • Email preview is showing different than the actual email test being sent. 

​​​​​​Let me know if I can provide any other information. 

12 replies

ssamarth
Gainsight Employee ⭐️
Gainsight Employee ⭐️
May 30, 2024

Hi @kebbrecht @amandatelford 
Are you still facing issues or have you got resolution through support

Contributor ⭐️
May 30, 2024

Hi there, I think my issue has been resolved. I will submit a support case if I run into it again. Thank you!