Skip to main content
Question

Global Filter Objects Not Showing As Expected

  • February 25, 2019
  • 1 reply
  • 116 views

kate_green
Forum|alt.badge.img
I am attempting to add a Global Filter to a dashboard but the objects appearing in the dropdown are not as expected. For example, I should be able to select Account or Customers for the reference field since I have reports that are built off of those objects in the dashboard. In the screenshot I have not selected any reports but I did try to select the various reports and the available objects did not change. Any advice for getting the Account or Customer object to display as an option?






1 reply

darkknight
Forum|alt.badge.img+4
  • Expert ⭐️
  • 1978 replies
  • February 25, 2019
hey Kate - I tried the same and saw the same thing you did, until I selected the Account/Customer reports, unchecked them, then reloaded my browser.



You might try, if you haven't already, saving the dashboard (without the global filter) and log out/back in to GS and then try. If that doesn't work, try clearing your browser cache. I see all sorts of wonky, inexplicable issues with filters (not just in dashboards, but in rules, reports, etc) that requires me to clear my cache frequently.



Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings