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Question

Help with Packed Bubble Report

  • October 7, 2025
  • 3 replies
  • 84 views

Hello Gainsight Community,

My Gainsight Admin and I are trying to use the Packed Bubble report type to group our customers together by Billing Location. End goal is to have visibility into which locations have the biggest pockets of customers and signal to us to evaluate starting a new user group in the area.

Our initial filter is the Billing Location State. What we’re finding is that the Report stops at the letter M, and we’re not seeing any entries that go to a state beyond M (Ohio, Pennsylvania, Rhode Island, etc). 

Is there something very obvious we’re missing? Is there a limit on the number of records you can generate with a Packed Bubble report? Any help here from more experienced Gainsight users would be appreciated! 

-Ben

3 replies

Sanchita
  • Gainsight Community Moderator
  • November 6, 2025

Hi ​@ben_quickbase 

 

Currently the limit for number for records for Packed Bubble report is 1000. It would be showing 1000 records which maybe stops at M. Probably, splitting the report into 2 would help! 


dcassidy
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  • Helper ⭐️
  • November 11, 2025

Based on the limitation you’re facing, would it be feasible to do this by US region? Northeast, Midwest, South and West? 
 


Sanchita
  • Gainsight Community Moderator
  • November 19, 2025

Hi, 

 

I would agree, we can apply filters based on region in the reports and split the reports. That would be a recommended workaround.