HEX Colour for Text in Email Templates

Can confirm -- just tested, I thought I’d noticed that happening.

My guess is that it’s an auto-complete feature (ex: typing #111… and it autocompletes to #111111, or #fff becomes #FFFFFF).

@dayn.johnson I’m glad it’s not just me missing something! Yes it seems that way, it’s frustrating as I have some hex codes memorised so it adds the step of typing them out somewhere to paste them in. 

Makes sense! The ones I type in are usually just white or black, so the autofill doesn’t bug me -- I tend to go to our brand guide or my Notion note to grab the hex codes for our different brand standard colors, and just paste those ones in.

Hi @gracelc 
I am Ophir Sweiry, and I lead the Design team here at Gainsight.

Thanks for putting this post out, 
Can you help me socialize this problem in our company by having you shoot a short video on loom and share it privately with me at osweiry@gainsight.com?

Thanks!

Hi @gracelc 

Can you clarify if that happens whenever you’re typing a hex code whose first three characters are the same?

In my web ops experience, it’s common for a hex code that starts with #fff to be automatically interpreted as #ffffff. 

Does it also happen when you type a random hex code where the three first characters are different ?

A. 

Hi @alizee, 

Ah that’s interesting to know, but in this case it happens even when the letters are different.