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Helper ⭐️⭐️
March 27, 2023
Solved

Horizon Rules: Feasibility to clone dataset ,criteria and Actions inside the rule

  • March 27, 2023
  • 4 replies
  • 106 views

Hi Team,

At certain conditions, we need to clone the data set, criteria and actions to reduce the redundancy  of doing the same task with just a change in filter.

Use case:
With just a change in filter in criteria, we need to call multiple external API’s

Best answer by rakesh

Hi Harika, 

We are currently working on the ability to clone actions and criteria (entire branch) together in one go. 

4 replies

rakesh
Gainsight Employee ⭐️
rakeshAnswer
Lets put your data to work!
March 28, 2023

Hi Harika, 

We are currently working on the ability to clone actions and criteria (entire branch) together in one go. 

alizee
VIP ⭐️⭐️⭐️⭐️⭐️
March 28, 2023

@rakesh Yes, finally!!! Thank you from the mad cloner.

 

The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
Helper ⭐️⭐️
March 28, 2023

@rakesh  That’s good to hear !!

Thanks !!

sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
April 7, 2023

Was JUST about to create a request to have the ability to “clone” a branch, then saw this post! Awesome!!

Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member