Hi everyone,
I’m trying to trigger a CTA from the rule engine “If A is empty then….”. How can I do that?
Thank you!
Best answer by Stuart
View originalHi everyone,
I’m trying to trigger a CTA from the rule engine “If A is empty then….”. How can I do that?
Thank you!
Best answer by Stuart
View originalHi Alice,
Assuming the field in your MDA object is NULL, this can be set from:
Rules Engine > 3. Setup Action > + Action > Create CTA.
In the bottom section, under criteria, you’d then want to select the field you wish for the trigger to be based, on, select the operator sign to be equals, and check the box designating that the value of the field should be equal to null.
Hope this helps!
Ah! I was looking in the “rule” section. Great, thank you!
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