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andreammelde
andreammelde
Helper ⭐️⭐️
Feb 13, 2023 5:02 PM UTC

How do you update thresholds/ email for the "Advanced Participant Sync" feature release in Gainsight NXT 6.35 January 2023?

There is a new feature that alerts us when there are a certain percentage of failed participants in a query (default 80%) and it sends currently to the owner of the program. How do we get that updated? Ideally, I would like this to email to a distro bc there are some people who are no longer at my company that created programs. This is a great new feature that will help us stay on top of our program management

 

https://support.gainsight.com/Gainsight_NXT/Release_Notes/Current_Release_Notes_-_2023/Gainsight_NXT_Release_Notes_6.35_January_2023#Advanced_Participants_Sync_Capabilities_in_Program

    3 replies

    alizee
    alizee
    VIP ⭐️⭐️⭐️⭐️⭐️
    Feb 14, 2023 8:15 AM UTC

    100% on this one as well.

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    The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
    andreammelde
    andreammeldeAuthor
    Helper ⭐️⭐️
    Feb 14, 2023 8:19 PM UTC

    According to support, there is no way to configure this:

     

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    Andrea Carroll
      alizee
      alizee
      VIP ⭐️⭐️⭐️⭐️⭐️
      Feb 15, 2023 8:17 AM UTC

      For an MVP, ok, but this needs to evolve. There’s no other way.

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      The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
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