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simonechen
Contributor ⭐️⭐️⭐️
February 13, 2023
Question

Impersonate Users in Gainsight without being a SFDC Admin

  • February 13, 2023
  • 2 replies
  • 142 views

Hi All - was wondering if there’s a way to impersonate users in Gaisight without being a SFDC admin as permissions on the SFDC are quite tightly controlled.

Would be an incredibly helpful troubleshooting tool.

2 replies

matthew_lind
VIP ⭐️⭐️⭐️⭐️⭐️
February 13, 2023

Outstanding question, @simonechen. Many of us have posed that question, and as of now I don’t know of any viable, secure way to impersonate Gainsight users aside from the Salesforce feature set.

 

You can join the chorus of those who have upvoted this idea here:

 

Making people their best....currently disguised as a CS Ops Architect. How can I contribute to your success?
simonechen
Contributor ⭐️⭐️⭐️
March 3, 2023

Thank you @matthew_lind - have been upvoting and following 🙂