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brittany
brittany
Contributor ⭐️⭐️⭐️⭐️⭐️
November 6, 2015
Solved

Is it possible to duplicate surveys?

I'm wondering if it is possible to duplicate an entire survey? This would be useful if you want to reuse a survey that was already closed. Maybe it's there and I'm missing it. Let me know!
    marie
    marieAnswer
    Gainsight Employee ⭐️⭐️
    November 6, 2015
    Hi Brittany, if you give yourself permissions on the individual survey-level then the 'duplicate' option becomes available regardless of the survey state. If you open the survey and scroll down to 'Permissions' at the very bottom, add yourself and give you full permissions. Then the duplicate button should appear on the card.
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    4 replies

    marie
    marie
    Gainsight Employee ⭐️⭐️
    November 6, 2015
    HI Brittany, yes it is possible to duplicate a survey.

    In the card view, if you hover over the card a blue triangle appears at the bottom of the card. Click on it and it should expose all of your survey options (including Duplicate). This article should help: https://support.gainsight.com/Product_Documentation/Surveys_and_NPS/Admin_Configuration/Survey_Dashb...

    If you don't see the 'Duplicate' option when you expand the blue triangle, you might have to give yourself the appropriate permissions to duplicate. There's a link at the bottom of the article above that will take you to the survey permissions configuration article.
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      brittany
      brittanyAuthor
      Contributor ⭐️⭐️⭐️⭐️⭐️
      November 6, 2015
      Marie,

      Thank you for the speedy response! I see that when I hover over drafts, but not over expired/closed surveys. Is that not available? Or is it possible to reopen the survey?

      Thanks!
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      marie
      marieAnswer
      Gainsight Employee ⭐️⭐️
      November 6, 2015
      Hi Brittany, if you give yourself permissions on the individual survey-level then the 'duplicate' option becomes available regardless of the survey state. If you open the survey and scroll down to 'Permissions' at the very bottom, add yourself and give you full permissions. Then the duplicate button should appear on the card.
      Translate
      brittany
      brittanyAuthor
      Contributor ⭐️⭐️⭐️⭐️⭐️
      November 6, 2015
      Marie,

      Got it to work! Thank you so much for your help!
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