Solved
Is it possible to duplicate surveys?
I'm wondering if it is possible to duplicate an entire survey? This would be useful if you want to reuse a survey that was already closed. Maybe it's there and I'm missing it. Let me know!
Best answer by marie
Hi Brittany, if you give yourself permissions on the individual survey-level then the 'duplicate' option becomes available regardless of the survey state. If you open the survey and scroll down to 'Permissions' at the very bottom, add yourself and give you full permissions. Then the duplicate button should appear on the card.
HI Brittany, yes it is possible to duplicate a survey.
In the card view, if you hover over the card a blue triangle appears at the bottom of the card. Click on it and it should expose all of your survey options (including Duplicate). This article should help: https://support.gainsight.com/Product_Documentation/Surveys_and_NPS/Admin_Configuration/Survey_Dashb...
If you don't see the 'Duplicate' option when you expand the blue triangle, you might have to give yourself the appropriate permissions to duplicate. There's a link at the bottom of the article above that will take you to the survey permissions configuration article.
In the card view, if you hover over the card a blue triangle appears at the bottom of the card. Click on it and it should expose all of your survey options (including Duplicate). This article should help: https://support.gainsight.com/Product_Documentation/Surveys_and_NPS/Admin_Configuration/Survey_Dashb...
If you don't see the 'Duplicate' option when you expand the blue triangle, you might have to give yourself the appropriate permissions to duplicate. There's a link at the bottom of the article above that will take you to the survey permissions configuration article.
Marie,
Thank you for the speedy response! I see that when I hover over drafts, but not over expired/closed surveys. Is that not available? Or is it possible to reopen the survey?
Thanks!
Thank you for the speedy response! I see that when I hover over drafts, but not over expired/closed surveys. Is that not available? Or is it possible to reopen the survey?
Thanks!
Hi Brittany, if you give yourself permissions on the individual survey-level then the 'duplicate' option becomes available regardless of the survey state. If you open the survey and scroll down to 'Permissions' at the very bottom, add yourself and give you full permissions. Then the duplicate button should appear on the card.
Marie,
Got it to work! Thank you so much for your help!
Got it to work! Thank you so much for your help!
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.