Within Gainsight, we are trying to find an easier way to view only accounts we want without having to make a new dashboard or list for each CSM. I noticed the “follow +” button at the top of the C360 in gainsight for customers. If I follow all of my accounts, is there a way to see all the accounts I am following in Gainsight so I can use that page for reference instead of having to search for my accounts individually?
This is not solved indeed: a list of accounts one is assigned to is NOT the same thing as a list of accounts one follows. However, this is not an idea we can upvote, so here’s one:
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