Contributor ⭐️⭐️⭐️

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Is there a way to update the color of the CTA owner icons?

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I have two team members with similar initials and the exact same color on the CTA task list. Is there a way to update this? Can’t figure it out!

ewinglelAnswer

Helper ⭐️

This would be a very helpful feature as our CSM team expands.

However, as you transition to the new Cockpit Horizon experience there is an Owner column that you can choose to add which will display the Owner’s entire name.

I hope this helps!

-Leland

phani_kumar

Gainsight Employee ⭐️⭐️

It’s interesting. +1, just want to know whether this is possible or not.

Thanks.

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sai_ram

Expert ⭐️⭐️

I have two team members with similar initials and the exact same color on the CTA task list. Is there a way to update this? Can’t figure it out!

@cynthiam sorry for the inconvenience, we don't have a way to update the colour.
From last release onwards we are supporting updating profile pictures, adding profile pictures will definitely help you.

Please refer to this article for more info.

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ewinglelAnswer

Helper ⭐️

This would be a very helpful feature as our CSM team expands.

However, as you transition to the new Cockpit Horizon experience there is an Owner column that you can choose to add which will display the Owner’s entire name.

I hope this helps!

Translate

-Leland

sriram pasupathi

Helper ⭐️⭐️

@cynthiam In the new horizon experience, in addition to displaying the owner’s entire name (as @ewinglel pointed out), the owner can also add their profile pictures which will be displayed in the CTA instead of the initials in the circle.

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