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Gainsight Employee ⭐️
November 18, 2022
Question

Issue while searching for Internal Collaborator from a task within timeline activity

  • November 18, 2022
  • 0 replies
  • 38 views

Hi Team,

 

<Internal Collaborator Access>

For an internal collaborator, we are allowing CTA to be assigned from cockpit but a task created within a timeline task does not fetch the user while selecting the user as task owner.

Replicated in local:

 

Are we allowing internal collaborator to be owner of CTA/task from cockpit? If so, why can’t we do the same for a task created in timeline activity?

Thanking in advance!