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elisa_pelegrina
Helper ⭐️
Oct 14, 2019 2:48 PM UTC
Question

Jo Email Templates: Unable to edit all text

Whenever I need to edit email templates, all or a portion of the text, there is an issue that does not format all the highlighted text and you are forced to make the same edit multiple times. Video of the error here.

3 replies

sai_ram
Expert ⭐️⭐️
Nov 26, 2019 10:58 AM UTC

@elisa_pelegrina please give us access to the video you have added here. 

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sai_ram
Expert ⭐️⭐️
Dec 3, 2019 10:58 AM UTC

@elisa_pelegrina Did you get a chance to view my comments here? 

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sai_ram
Expert ⭐️⭐️
Mar 3, 2020 11:11 AM UTC

@elisa_pelegrina I have escalated to our team, I hope they have reached you and solved the issue? Please let us know if the issue still exists. 

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