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elisa_pelegrina
elisa_pelegrina
Helper ⭐️
October 14, 2019
Question

Jo Email Templates: Unable to edit all text

  • October 14, 2019
  • 3 replies
  • 61 views
Whenever I need to edit email templates, all or a portion of the text, there is an issue that does not format all the highlighted text and you are forced to make the same edit multiple times. Video of the error here.

3 replies

sai_ram
sai_ram
Expert ⭐️⭐️
November 26, 2019

@elisa_pelegrina please give us access to the video you have added here. 

sai_ram
sai_ram
Expert ⭐️⭐️
December 3, 2019

@elisa_pelegrina Did you get a chance to view my comments here? 

sai_ram
sai_ram
Expert ⭐️⭐️
March 3, 2020

@elisa_pelegrina I have escalated to our team, I hope they have reached you and solved the issue? Please let us know if the issue still exists. 

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