Question

Journey Orchestrator-adding engagement and survey

  • 1 February 2024
  • 1 reply
  • 60 views

I am creating a program in the journey orchestrator and wish to add engagements and surveys in the program.

As I went through the articles, I don’t see the option of Tigger by journey orchestrator in my Px nor do I see add new action-Trigger engagement in my CS. How are these added?

Also, how do I configure a source? All photos attached.

How do I change Opened/Not opened to Signed up/Not-signed up?


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@anushat Hope this answers all the questions posted

To address your first question

I don’t see the option of Tigger by journey orchestrator in my Px nor do I see add new action-Trigger engagement in my CS. How are these added?As I went through the articles, I don’t see the option of Tigger by journey orchestrator in my Px nor do I see add new action-Trigger engagement in my CS. How are these added? -   As per the latest release on JO I hope the issue is fixed .Please feel free to contact if the issue still persists.

Also, how do I configure a source? All photos attached. -   The source can be set by clicking the Audience icon as shown in the appended screenshot.

 

How do I change Opened/Not opened to Signed up/Not-signed up? -  For now, it is not supported to change the option to Signed up/Not-signed up. Rather you can include a Signup link in the Email and once you enable “Link Tracking” option, in the next Step you get the option as Link Not clicked/Link Clicked

 

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