CS July 2025 Release Notes Update!

The CS July 2025 Release Notes is officially published for EU and US customers. Along with this release, the following new and updated articles have been published:
 

360

• Attachments for End Users 
• 360 Objects 
• Call to Action (CTA) Detail View 
• Log Activities to Timeline 
• Configure Company Hierarchy Rollup View VNew]
• Company Hierarchy Rollup View  New]

AI Bot

• Using Gainsight Sally in Slack (For End-user)
• Admin Configuration for Sally 
• Admin Guide for Gainsight AI Agent
• End User Guide for Gainsight AI Agent
• FAQs for Gainsight AI Agent

Customer Goals

• Create Customer Goals
• Configure Customer Goals

Cockpit

• Cockpit Overview
• Configure CTA Types, Reasons, Priority, Snooze
• Configure Success Plans
• Cockpit List View
• Create Manual Call to Action (CTAs) and Tasks

Connectors

• SAP DataSphere Connector nNew]
• Product Experience (PX) Integration 
• Dynamics Connector 
• Databricks Connector 
• Load to SAP DataSphere Action Type ANew]
• Load to Dynamics Action Type  New]

Email Assist

• Group Send User Guide 

Gainsight AI

• Admin Guide for Gainsight AI Agent
• End User Guide for Gainsight AI Agent
• FAQs for Gainsight AI Agent
• Using Gainsight Sally in Slack (For End-user)
• Admin Configuration for Sally

JO

• Redesigned Advanced Programs Admin Guide 

Navigation Changes

• Configure Microsoft Teams for Sally 
• Sally FAQs 
• Email Template Builder 
• Configure Gong Integration Settings 
• AI Follow-Up Overview 
• AI Follow-Up FAQs 
• AI Follow-Up Admin Guide 
• AI Follow-Up for Gong FAQs
• Design Email Templates for Group Send 
• Overview of Gainsight AI Toggle: Empowering User Data Control 
• Copilot Overview
• AI Cheat Sheet FAQs
• Send Emails from Timeline
• Send Emails from P360
• Admin Configuration for Sally
• Send Emails from Cockpit

Reports

• Create and Share Reports 

Spaces

• Spaces Admin Guide 

Success Plans

• Create Success Plan
• Configure Success Plan
• Share Success Plan
• Success Plan: Gantt Chart View

Unification

• Data Steward: Person

User Management

• SCIM API "New]
• Create User Group

For detailed release information, refer to the Gainsight CS Release Notes July 2025.

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