List of New and Updated Articles from V6.45 Release for CS

CS April 2025 Release Notes Update!

The CS 6.45 April Release Notes is officially published for EU and US customers. Along with this release, the following articles have been published:

New Articles:

Timeline

• AI Follow-Up FAQs
• AI Follow-Up Admin Guide
• AI Follow-Up (CS)
• AI Follow-Up User Guide
• Configure Edit and Delete permissions for Timeline Activities

Updated Articles:

360

• Configure 360 Layouts

Timeline

• AI Follow-Up for Gong Overview
• Log Activities to Timeline
• Activity Options
• Timeline in Zoom App
• Permission Bundles

Data Model

• Gainsight Standard Objects

Horizon Analytics

• Global Filter For Dashboards

Connectors

• Gainsight Rest API Key

Connectors 2.0

• Load to Company Team Action Type
• Load to Relations Team Action Type

Users and Permissions

• Permission Bundles

Gainsight Assist

• Gainsight Assist Chrome Plug-in User Guide
• Gainsight Assist Outlook Add-in User Guide

Gainsight Home

• Gainsight Home for CSMs
• Configure Gainsight Home

Email Assist

• Send Emails from Cockpit
• Configure Emails to Send From Cockpit
• Send Emails from P360

Journey Orchestrator

• ​​​​​​Redesigned Advanced Programs Admin Guide
• Email Reports through Simple Program
• Email Template Builder

Surveys

• Global Settings for Surveys

For more information on updated articles, refer to the V6.45 Gainsight CS Release Notes April 2025.

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