CS April 2025 Release Notes Update!

The CS 6.45 April Release Notes is officially published for EU and US customers. Along with this release, the following articles have been published:

New Articles:

Timeline

• AI Follow-Up FAQs
• AI Follow-Up Admin Guide
• AI Follow-Up (CS)
• AI Follow-Up User Guide
• Configure Edit and Delete permissions for Timeline Activities

Updated Articles:

360

• Configure 360 Layouts

Timeline

• AI Follow-Up for Gong Overview
• Log Activities to Timeline
• Activity Options
• Timeline in Zoom App
• Permission Bundles

Data Model

• Gainsight Standard Objects

Horizon Analytics

• Global Filter For Dashboards

Connectors

• Gainsight Rest API Key

Connectors 2.0

• Load to Company Team Action Type
• Load to Relations Team Action Type

Users and Permissions

• Permission Bundles

Gainsight Assist

• Gainsight Assist Chrome Plug-in User Guide
• Gainsight Assist Outlook Add-in User Guide

Gainsight Home

• Gainsight Home for CSMs
• Configure Gainsight Home

Email Assist

• Send Emails from Cockpit
• Configure Emails to Send From Cockpit
• Send Emails from P360

Journey Orchestrator

• ​​​​​​Redesigned Advanced Programs Admin Guide
• Email Reports through Simple Program
• Email Template Builder

Surveys

• Global Settings for Surveys

For more information on updated articles, refer to the V6.45 Gainsight CS Release Notes April 2025.

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